Covid-19 impacted companies and employees in a multitude of ways, including the forced shift towards online training. Organisations which had been holding off on making the change to digital learning, were suddenly forced come up with solutions. Employees who had never worked remotely found themselves at home juggling work with home responsibilities. L&D teams learned many things along the way about employees’ shifting needs.
Many people struggled with the pressure fitting work into their home lives and suffered emotionally as a result. Management conversations about how to avoid employee burnout became the norm, while wellness programmes, once considered a perk, became a business priority. Effective types of wellness-related content can be created and distributed to staff through learning management systems such as FUEL Learn. This can include social events, clubs, and games, all of which create team building opportunities.
The need for more regular and improved communication was highlighted. A connection to the business is important for staff, and they need to know what the company is working on and the direction it is going. Employees also need to be heard. A good LMS makes this easy to accomplish, through bulletins, webinars, or surveys. Peer-to-peer functionality, such as forums – also available in FUEL Learn – allow for effective sharing of ideas and communication among staff and departments.
The importance of the onboarding process of new employees was most clearly highlighted during the pandemic when teams all worked remotely. Not being able to rely on the physical energy and dynamic existing in their office environment forced companies to properly define their corporate values and culture. Online learning academies allow for a much higher consistency of message and level of training that was previously possible. The move to e-learning allows for procedures to be fine-tuned and adjusted, not only for new employees, but also for existing staff.
The reality of the workplace has changed forever, with a high level of remote working to remain. The issues this originally created have, however, led to more understanding of employee needs and how to maximise performance. Effective online learning academies, such as those created and managed by FUEL, allow companies to navigate the new landscape and raise the performance and cohesiveness of your people to an even higher level.