Upskilling existing staff makes sense and, by using your online learning academy, it is easier and far more cost-effective than hiring new people. Upskilling is also a great motivator an allows employees to perform better and add more value to your business.
The cost of upskilling is widely believed to be far less than replacing existing employees. Some analysts figure the cost of hiring a new employee is often 2x the annual salary of the existing person. This is due to the cost of: hiring, onboarding, lost productivity and engagement, customer service, mistakes and training.
Upskilling also generates equal opportunities, which support diversity and inclusion objectives, something which has become a high priority among learning & development departments.
Upskill through better engagement
Take advantage of e-learning. Online training can increase engagement by personalising content and delivering in an easily digestible way. Platforms such as FUEL Learn are more scalable, inclusive, and cost-effective than in-person training. This is why L&D departments are allocating more and more budget towards online learning.
Use microlearning. There are definite limits on the amount of information people can absorb at once. Delivering information in bite sized pieces in an engaging format is key. Content should be very focused and by offer the appropriate amount of information in a small chunk of time. This will allow your staff to achieve the specific desired goals.
Measure outcomes through effective assessments and detailed reporting. Make sure your LMS and training content incorporates assessments throughout, preferably at the end of each module. Results should be given to the learner immediately, accompanied by the appropriate feedback and instruction. All results must also be stored in a database to allow detailed analytics and reporting to be available to management.
Make sure staff are given the opportunity of using their new skills right away. Immediate and continual practical application is vital to ensure the learning is properly embedded.
More than one skill at a time can be learned. This will also increase the return on investment of the training programme.